Client Portal

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Client Portal

Application Status Tracker

Allow clients to:

    • View the step-by-step progress of their visa application.
    • Get a brief explanation of each step.
    • Access estimated timelines for each stage of the application.

Document Upload and Management

    • Document Upload Form: Offer an intuitive and secure method to upload required documents.
    • Document Checklist: Provide a list of required documents, and indicate which ones have been received and which are pending.
    • Document Storage: Allow clients to revisit and download previously uploaded documents.

Communication Center

    • Messaging System: Allow clients to send messages to their caseworker directly from the portal.
    • Appointment Scheduler: Integrate a calendar system for clients to book consultations or view upcoming appointments.
    • FAQs: Include frequently asked questions specifically tailored to common client concerns.

Payment & Invoicing

    • Online Payment: Offer a secure method for clients to make payments online.
    • Invoice Access: Allow clients to view and download their invoices.
    • Payment History: Show a history of all transactions, including dates, amounts, and payment methods.

Feedback & Reviews

    • Feedback Form: Allow clients to provide feedback on the service they’ve received.
    • Review Section: Encourage satisfied clients to leave reviews/testimonials.

Resources & Information

    • Knowledge Base: Offer guides, articles, or videos explaining various visa processes, rules, and updates.
    • External Links: Quick links to official visa pages, policy updates, or any other relevant external resources.
    • News & Updates: Share news related to visa regulations, country-specific updates, or any other pertinent information.

Book a Consultation

Let’s get started.

For more information, email:

info@moveup.co.za

To chat to our national support team:

021 761 4608

Free Assessment

Move Up offers a wide range of free assessments.